Privacy policy

What we collect

When you send the enquiry form we keep your name, country, WhatsApp number, email if you gave one, and the text of your message, along with the page you sent it from and the time. We also keep part of your internet address — the network, not the device — to spot automated submissions. We do not store your full address.

Why we collect it

To answer your enquiry. We do not sell your data, we do not share it with advertisers, and we do not use it to send you marketing you did not ask for.

Cookies

This site sets no tracking cookies and carries no advertising. Visitor statistics, if enabled, run without cookies and without identifying individuals — which is why you see no consent banner.

Where your data lives

In a database on a server we own, with encrypted daily backups. Access is limited to our team and protected by two-factor authentication.

How long we keep it

We keep enquiries for three years and then delete them. You can ask us to delete your data at any time by writing to contact@higreenpanda.com.

Your rights

You may ask for a copy of your data, ask us to correct it, or ask us to delete it. Write to us and we will respond within thirty days.